Terms of Service

Welcome to Game Host Bros! By using our game hosting services (“Services”), you agree to be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before accessing or using our Services.

Game Host Bros reserves the right to update, modify, or otherwise amend these Terms at any time, with or without notice. Your continued use of our Services constitutes acceptance of such changes.

Legal Entity

Game Host Bros is operated by GAME HOST BROS PTY LTD.

Account Registration

In order to use our Services, you must create an account with us. You are responsible for providing accurate, current, and complete information during the registration process.

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. You agree to notify Game Host Bros immediately if you suspect any unauthorized use of your account or any other breach of security.

User Conduct

You agree not to engage in any activity that is harmful, offensive, or otherwise disruptive to the Services or the experience of other users, including but not limited to hacking, cheating, harassment, or distribution of malicious software.

You are prohibited from using our Services to host servers designed for cheating or “hack versus hack” (HvH) purposes. Violation will result in immediate termination of service without warning.

You are responsible for any content you upload, transmit, or otherwise make available through our Services. Game Host Bros is not responsible for any user-generated content, including any errors or omissions, or any loss or damage of any kind incurred as a result of your use of any content.

Payment and Fees

All fees for the Services are to be paid in advance and are non-refundable, except as otherwise expressly stated in these Terms, our Refund Policy or required by applicable law.

Initiating a dispute or chargeback with your payment provider without first following our Refund Policy process is considered a violation of these Terms. If you file a dispute or chargeback, you will be permanently blacklisted from using our Services in the future. This includes any future attempts to register or access our servers under different accounts.

Game Host Bros reserves the right to change the fees for our Services at any time, with or without notice. It is your responsibility to stay informed of any changes to our fees.

Suspension and Termination

Game Host Bros reserves the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to your breach of these Terms, non-payment of fees, or any action that we determine, in our sole discretion, to be harmful to our Services or to other users.

Disclaimer of Warranties and Limitation of Liability

The Services are provided on an “as is” and “as available” basis. Game Host Bros disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Game Host Bros does not guarantee that your game server IP address will remain static or unchanged. IP addresses may change due to infrastructure maintenance, server migrations, network optimizations, or other operational requirements.

In no event shall Game Host Bros be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of the Services, whether based in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.

Technical Support Limitations

While we strive to provide reliable and efficient game server hosting, there are certain limitations to what our technical support can handle.

What We Help With:

• Assisting with server connection issues.
• Troubleshooting server outages or downtime.
• Applying server updates and maintenance.
• Full CurseForge mod pack installation for Minecraft servers.

What We Don’t Help With:

• Detailed plugin configuration (beyond basic setup).
• Support for outdated or incompatible plugins.

Modding a server can be a complex and time-consuming process that requires patience, testing, and troubleshooting. Each mod or mod pack may interact differently with your server environment, and this can result in compatibility issues, bugs, or performance problems. As mods often come from different developers, troubleshooting these issues can take time, especially when conflicts arise between mods.

It is important to understand that testing each mod’s performance, isolating errors, and ensuring stability can be an ongoing process. We are here to help with the installation of full mod packs, but more in-depth troubleshooting may require trial and error on your part. For any complex configurations or issues with specific mods, we recommend consulting the mod developer or community for additional support.

Indemnification

You agree to defend, indemnify, and hold harmless Game Host Bros and its affiliates, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses, including but not limited to attorney’s fees, arising out of or in connection with your use of the Services or your violation of these Terms.

Abuse Reporting

If you wish to report abuse or any violation of these Terms, please contact us at support@gamehostbros.com. We commit to responding to all abuse reports within 24 hours.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Game Host Bros is located, without regard to its conflict of law provisions.

Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

The failure of Game Host Bros to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Game Host Bros without restriction.

These Terms constitute the entire agreement between you and Game Host Bros concerning the Services and supersede any prior or contemporaneous communications, agreements, or understandings between you and Game Host Bros with respect to the subject matter hereof.

In the event of any conflict between these Terms and any other agreement, policy, or communication, these Terms shall control.

Any questions or concerns regarding these Terms should be directed to Game Host Bros at support@gamehostbros.com.

Contact Information

Legal Name: GAME HOST BROS PTY LTD
Technical Support: support@gamehostbros.com
Administrative: support@gamehostbros.com
Abuse Reports: support@gamehostbros.com (24-hour response SLA)